12/21/2023 0 Comments Average keystrokes per hour typingThe data is divided into several fields, such as name, address, VIN, driver’s license number, and more. In the text-based version, you’ll need to enter the data given as plain text. The Data Entry questions come in two forms – text-based and audio-based. That’s because Data Entry fields appear in many modules of the exam. The data entry is scored by Keystrokes-Per-Hour (KPH) and is tracked throughout the entire test. Learn more about this module using our in-depth Dispatcher typing test guide. This section measures your typing speed and accuracy and is scored by Words-Per-Minute (WPM). Source: JobTestPrep Keyboarding (Typing) Scoring You’ll know that a module has a Multitasking portion if the section’s title has an “MT” in it. That said, the CritiCall grading system is similar across all agencies, and it’s based on three metrics: Words-per-Minute (WPM), Keystrokes-per-Hour (KPH), and percentage scores (%).Īdditionally, several modules have a Multitasking feature. (More on how these passing scores are determined can be found further down the page.) This means that every hiring agency can choose what sections (out of 25 different ones) to use and what are the passing scores for each section. The CritiCall is a highly customizable test. So if you want to understand the CritiCall test scores better and know what to expect before taking the exam, you’ll find this guide useful. How to Increase Your Chances of Scoring High?.Sample CritiCall Results Report (and How to Interpret It).Call Summarization (Multitasking) Scoring.
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